RM Buyers’ guide
NExt
The National Desktop & Notebook Agreement
Commencing 1st August 2009 to 31st July 2012 (extendable to 31st of July 2013)
DOWNLOAD printable pdf
R
Working in partnership with
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NExt
Contents Summary of Agreement . .........................................................03 RM offers under the NDNA contract .......................................06 Introducing RM...........................................................................07 RM’s Green Credentials ............................................................08 The RM PC Range: Level 1 – Fit for Purpose...............................09 Level 2 – All Rounder...................................09 Level 3 – Specialist......................................09 RM Case Styles – Educational Benefits.....................................10 RM Case Styles – Technical Specifications................................12 RM PC Roadmap – Products......................................................13 RM PC Roadmap – Performance Levels...................................14 Introducing RM and HP.............................................................15 The HP Desktop Range: Small Form Factor...............................16 Convertible minitower..........................16 Ultra Slim Desktop...............................16 The HP Desktop Range – Technical Specifications...................17 The HP Notebook Range...........................................................18 Value for Money – RM NDNA Price Benefits ..........................20 Value for Money – RM NDNA Service Benefits ......................21 RM’s Supplementary Services...................................................22 RM’s Financing Solutions...........................................................23 Support and Maintenance.........................................................24 Support and Maintenance – How to log a hardware fault....25 Warranty and On-site Sevices..................................................26 RM Customer Service . ...............................................................27 Appendix: Sales Organisation......................................29 Support Organisation..................................30 RM Diagnostic Process.................................31
Buyers’ Guide NDNA 2009-2012 R
0018
CONTENTS
Previous
NExt
Summary of Agreement Supplier Name
RM Education plc
Contracted for Supply of
RM is a proven and leading provider of ICT hardware, infrastructure, services and financial solutions to Universities. Under the NDNA framework we provide our own PCs and HP PCs and Notebooks. Lot 1 – RM PCs including Desktop Computers and Workstations. Lot 1 – HP PCs including Desktop Computers, Workstations and Thin Client. Lot 2 – HP Notebooks.
Agreement Type
National, commencing for three years on 1st August 2009 with optional one year extension to July 2013.
Co-ordinated by
LUPC on behalf of all nominated Consortia, affiliated HEIs and Colleges of Further Education plus the Research Council bodies.
Product Ranges
RM PC Range RM Desktop (half height and full height), RM Tower (mini tower), RM miniPC, RM One (All-in-one PC), Displays and PC Peripherals. All RM PCs are available with ecoquiet and industry standard technology options. HP Desktop Range Thin Client, Compaq 6000 and 6005 (Professional), DC8000 and 8100 (Elite), Workstation. HP Notebook Range Compaq (Entry), S-Series (Standard), B-series (Business), P-Series (Professional), W-series (Specialist), MiniPC.
Order Address
RM plc, New Mill House, 183 Milton Park, Abingdon, Oxon. OX14 4SE Fax: 01235 826419 Email: [email protected] Order acknowledgements will be sent. Please include email addresses on your order.
Credit Terms
45 days average based on the
NExt
The National Desktop & Notebook Agreement
Commencing 1st August 2009 to 31st July 2012 (extendable to 31st of July 2013)
DOWNLOAD printable pdf
R
Working in partnership with
Previous
NExt
Contents Summary of Agreement . .........................................................03 RM offers under the NDNA contract .......................................06 Introducing RM...........................................................................07 RM’s Green Credentials ............................................................08 The RM PC Range: Level 1 – Fit for Purpose...............................09 Level 2 – All Rounder...................................09 Level 3 – Specialist......................................09 RM Case Styles – Educational Benefits.....................................10 RM Case Styles – Technical Specifications................................12 RM PC Roadmap – Products......................................................13 RM PC Roadmap – Performance Levels...................................14 Introducing RM and HP.............................................................15 The HP Desktop Range: Small Form Factor...............................16 Convertible minitower..........................16 Ultra Slim Desktop...............................16 The HP Desktop Range – Technical Specifications...................17 The HP Notebook Range...........................................................18 Value for Money – RM NDNA Price Benefits ..........................20 Value for Money – RM NDNA Service Benefits ......................21 RM’s Supplementary Services...................................................22 RM’s Financing Solutions...........................................................23 Support and Maintenance.........................................................24 Support and Maintenance – How to log a hardware fault....25 Warranty and On-site Sevices..................................................26 RM Customer Service . ...............................................................27 Appendix: Sales Organisation......................................29 Support Organisation..................................30 RM Diagnostic Process.................................31
Buyers’ Guide NDNA 2009-2012 R
0018
CONTENTS
Previous
NExt
Summary of Agreement Supplier Name
RM Education plc
Contracted for Supply of
RM is a proven and leading provider of ICT hardware, infrastructure, services and financial solutions to Universities. Under the NDNA framework we provide our own PCs and HP PCs and Notebooks. Lot 1 – RM PCs including Desktop Computers and Workstations. Lot 1 – HP PCs including Desktop Computers, Workstations and Thin Client. Lot 2 – HP Notebooks.
Agreement Type
National, commencing for three years on 1st August 2009 with optional one year extension to July 2013.
Co-ordinated by
LUPC on behalf of all nominated Consortia, affiliated HEIs and Colleges of Further Education plus the Research Council bodies.
Product Ranges
RM PC Range RM Desktop (half height and full height), RM Tower (mini tower), RM miniPC, RM One (All-in-one PC), Displays and PC Peripherals. All RM PCs are available with ecoquiet and industry standard technology options. HP Desktop Range Thin Client, Compaq 6000 and 6005 (Professional), DC8000 and 8100 (Elite), Workstation. HP Notebook Range Compaq (Entry), S-Series (Standard), B-series (Business), P-Series (Professional), W-series (Specialist), MiniPC.
Order Address
RM plc, New Mill House, 183 Milton Park, Abingdon, Oxon. OX14 4SE Fax: 01235 826419 Email: [email protected] Order acknowledgements will be sent. Please include email addresses on your order.
Credit Terms
45 days average based on the
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